Cancellation Policy & Cancellation Form
A. Cancellation Policy
Introduction
Consumers have a right of cancellation under the following conditions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities.
The right of cancellation does not apply to goods that are made to customer specifications or clearly tailored to personal needs.
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
To exercise your right of cancellation, you must inform us (Pornsak Likitmanut, Im Mediapark 11, 50670 Cologne, Germany, Email: info@bonvigo.de) of your decision to cancel this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached model cancellation form, but it is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of Cancellation
If you cancel this contract, we will reimburse all payments received from you, including delivery costs (except for the additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive the notification of your cancellation of this contract. We will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no event will you be charged fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling them beyond what is necessary to establish their nature, characteristics, and functioning.
Exclusion or Premature Expiry of the Right of Cancellation
The right of cancellation does not apply to contracts for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of cancellation does not apply to consumers who, at the time of contract conclusion, do not belong to a member state of the European Union and whose sole residence and delivery address at the time of contract conclusion are outside the European Union.
B. Cancellation Form
If you want to cancel the contract, please fill out this form and send it back.
To
Pornsak Likitmanut
Im Mediapark 11
50670 Cologne
Germany
Fax: +49 221 677 699 09
Email: info@bonvigo.de
Hereby I/we (*) cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only if this form is notified on paper)
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Date
(*) Delete as appropriate